tag:status.velocity.tech,2005:/historyVelocity Status - Incident History2024-03-29T08:23:34+03:00Velocitytag:status.velocity.tech,2005:Incident/163027112023-02-28T12:58:10+02:002023-02-28T12:58:10+02:00Major Service Outage<p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>12:58</var> IST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>09:30</var> IST</small><br><strong>Identified</strong> - We are currently experiencing a major service outage that is affecting our platform’s ability to process requests.<br /><br />Our engineers have identified the issue and working on a resolution. During this time, users may experience errors or delays when attempting to use the platform.<br /><br />We apologize for any inconvenience this may cause and will provide updates as soon as they become available.<br /><br />Next Update: 1 hour</p>tag:status.velocity.tech,2005:Incident/157098932022-12-25T23:00:33+02:002022-12-25T23:00:33+02:00Upgrading central database<p><small>Dec <var data-var='date'>25</var>, <var data-var='time'>23:00</var> IST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>25</var>, <var data-var='time'>22:01</var> IST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>25</var>, <var data-var='time'>19:42</var> IST</small><br><strong>Scheduled</strong> - We will be undergoing a database upgrade during that time. There's an expected ~10 minutes of downtime during the maintenance timeframe.<br /><br />For any issue, please contact us in the dedicated slack channel.<br /><br />Have a merry christmas! 🎄</p>tag:status.velocity.tech,2005:Incident/103675622022-06-21T09:30:00+03:002022-06-21T11:12:45+03:00Service Issues<p><small>Jun <var data-var='date'>21</var>, <var data-var='time'>09:30</var> IDT</small><br><strong>Resolved</strong> - An issue has been identified with our network edge provider, Velocity customers may have experienced service issues. This includes the use of Velocity CLI and access to our customers' site - https://app.velocity.tech/<br /><br />The issue has been identified and a fix has been implemented at 07:20 UTC. This issue has now been resolved and service has been restored.</p>tag:status.velocity.tech,2005:Incident/85437062021-11-15T19:24:19+02:002021-11-15T19:24:19+02:00GCP clusters are inaccessible<p><small>Nov <var data-var='date'>15</var>, <var data-var='time'>19:24</var> IST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>15</var>, <var data-var='time'>19:21</var> IST</small><br><strong>Monitoring</strong> - We have reverted the problematic changes and are testing and making sure the access was restored to all clients.</p><p><small>Nov <var data-var='date'>15</var>, <var data-var='time'>19:04</var> IST</small><br><strong>Identified</strong> - Customers using the platform on GCP are having issues communicating with their environments and using the CLI.<br />The team has identified the issue and is working on restoring the functionality.</p>